Privacy Policy
Our Commitment to your Privacy
At The Crystal Quill, we honor the trust you place in us. Your privacy is important, and we are committed to safeguarding your personal information with integrity and care. This policy explains how we collect, use, and protect the information you share through our website, bookings, and communications.
By visiting our website or engaging with our services, you agree to the practices outlined below.
The Information We Collect
We collect only the details necessary to serve you with excellence and ease. This may include:
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Personal Information: such as your name, email address, phone number, or billing details.
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Booking Details: including appointment times, service selections, and travel information for at-home curation sessions.
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Payment Information: securely processed through trusted third-party providers; The Crystal Quill does not store full credit card or payment data.
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Website Data: non-identifiable usage details such as page views or browsing duration, which help us refine and improve your online experience.
Your information is used solely to enhance your experience and support the services you request. We may use it to:
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Confirm and manage appointments or purchases.
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Communicate updates, invoices, or reminders.
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Provide personalized curation and energy-work experiences.
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Send newsletters or announcements (only if you’ve opted in).
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Improve our website design, flow, and accessibility.
Data Protection and Security
We take your privacy seriously. Appropriate physical, electronic, and administrative safeguards are in place to prevent unauthorized access or disclosure.
All payments are handled through secure, PCI-compliant platforms. While no system is entirely immune to risk, we remain dedicated to maintaining best practices that protect your information.
Third-Party Services
Some functions of our website—such as payment processing, scheduling, and email communication—may be supported by third-party platforms. These partners collect and process data in accordance with their own privacy policies.
The Crystal Quill does not sell, trade, or share your personal information with unrelated third parties.
Cookies & Browsing Data
Our website may use cookies or similar technologies to improve functionality and better understand visitor preferences. You can adjust your browser settings to disable cookies at any time, though some features may not function as intended without them.
Your Rights
You have the right to access, correct, or request deletion of your personal information.
If you are subscribed to our newsletter or email list, you may unsubscribe at any time using the link provided in each message.
Data Retention
We retain your information only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.
Policy Updates
We may update this Privacy Policy occasionally to reflect new practices, technologies, or legal requirements. The most current version will always be available on this page, with the effective date listed below.
Last updated: 10/31/25
Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: carrie@thecrystalquill.com
Address: The Crystal Quill – Downtown Simpsonville, SC